- FAQs About Electrical Outlet Troubleshooting
- Why did my outlet stop working if the breaker isn't tripped?
- How do I reset a GFCI outlet?
- Can a bad outlet cause others to stop working?
- What should I do if my outlet is warm to the touch?
- Do electrical outlets go bad over time?
- When should I upgrade my outlets?
- Why does my outlet work sometimes but not always?
- Can I fix a non-working outlet myself?
- How can I prevent future outlet problems?
- Who should I call if my outlet still isn’t working?
If you have an electric outlet not working but the breaker is not tripped, your options are limited if you’re not an electrician. The first and only thing you should do after checking the breaker is to make sure the tripped outlet isn’t a GFCI outlet. If it is, press the reset button and see if the outlet is working properly again. If, however, the outlet is a standard one, the problem is likely more complicated and out of the scope of most DIY. Without the proper tools, training, and experience messing with electrical components can be dangerous. Therefore, you should contact a professional electrician immediately. Let’s go over all the things that a pro will check in order to get your outlet working again.
What You Can Do
When it comes to diagnosing and repairing the electric system in your home, the list of things that you can do yourself is limited. As mentioned, if you don’t have the proper tools, training, and electrical experience, you're likely to make the problem worse than it already is. In addition, there is always the possibility you could get injured in the process. So, when it comes to electrical repair, knowing your limitations, and when to call in a pro can save you time, money and ensure your safety.
GFCI Outlet Reset Button
One thing you can do safely is to inspect the outlet in question. If one or multiple electric outlets are not working but the beaker isn’t tripped, check to see what kind of outlet(s) they are. If it is a GFIC (ground fault circuit interrupter) outlet, the fix might be a relatively simple one.
These outlets are typically used in areas of high moisture (kitchens and bathrooms) to protect your electrical system. They are designed to shut off power to the outlet when an electrical overload is detected. It’s possible that a circuit overload tripped the outlet, and it just needs to be reset. In the middle of each GFCI outlet there are two small buttons (with reset printed on one). When tripped, the reset button will be raised, so all you need to do to restore power to the outlet push the reset button in (to reset the outlet). You should hear a ‘click’ indicating the outlet has been reset. If, however, this doesn’t solve the problem, contact an electrician to investigate further.
Note: If you notice burn marks or charring around the outlet, don’t attempt to reset it (even if it is a GFIC outlet). This could be an indication of a more serious problem that requires professional service.
Related Topic: Electrical Tester – How to Use One
What a Pro Should Do
Professional electricians are specially licensed, trained, and equipped to handle problems just like this. So, now that we’ve covered what you can do to resolve the issue, let's review what a pro will look for:
Loose Outlet
One of the first things a professional electrician will check for is a loose outlet or outlet box. If either the outlet or the electrical box is loose, it could interrupt power to the outlet. As items are repeatedly plugged in and removed from an outlet, it can cause the outlet to move and shift, which can loosen it over time. The wires inside the box could become loose as well. A loose outlet is not only inconvenient, it can also be dangerous and result in electrical shock.
Loose Wiring
The leading cause of an electrical outlet switch not working is loose wiring Older outlets in particular are prone to lose wiring because of how the wiring was initially installed. Outlets come with two options for wire attachment: rear slots, or outlet screws. Depending on who installed the outlet and did the wiring, they may have used the rear slots, which are more prone to electrical problems.
However, using electrical screws to secure a wire to an outlet box is only safer if the electrician knows what they’re doing. Both methods can result in a wire coming loose which will affect power flowing to the outlet. Either way, a professional electrician will be able to spot loose wiring quickly and repair it.
Damaged Breaker
You might be tempted simply to replace your malfunctioning outlet with a new one. If, however, your electrical outlet still is not working after replacing it, you likely have a damaged breaker. Circuit breakers are stout and long-lasting electrical devices, but they’re not invincible. An electrical surge or short can cause the breaker to malfunction and trip, which could result in damage to the breaker. Testing and replacing a breaker is extremely dangerous and something you should definitely leave to a pro.
Dedicated Circuit Needed
Depending on the location of the breaker and what it’s powering, there’s a chance that it could be overloaded This will usually trip the breaker. There’s also a chance that an overloaded breaker will fail completely. In this case, replacing the outlet and/or breaker won’t do any good because the same problem will continue to happen. Only a professional electrician can accurately test the amount of electricity (load) on a specific circuit to determine if it is overloaded and tripping the breaker and/or the outlet. If this is the case, the outlet will have to be rewired to a different outlet, or your panel box will have to be updated.
Testing Your Wiring
A GFIC outlet that occasionally trips is not that big a deal. However, if you have an outlet or outlets that trip often, it could be a sign of a bigger problem. To ensure your electrical system is operating properly and safely, have is checked by a licensed electrician.
Contact Mr. Electric
The professionals at Mr. Electric have the training, tools, and expertise to diagnose your electrical system and make recommendations on ways to improve its overall efficiency. Contact Mr. Electric today!
This article is intended for general informational purposes only and may not be applicable to every situation. You are responsible for determining the proper course of action for your home and property. Mr. Electric is not responsible for any damages that occur as a result of this blog content or your actions. For the most accurate guidance, contact the Mr. Electric location nearest you for a comprehensive, on-site assessment.
FAQs About Electrical Outlet Troubleshooting
The safety of you, your family, and your home is the top priority of every Mr. Electric service professional. Our safety-first commitment to solving your electrical issues includes meticulous attention to detail on every job. Our commitment also includes using our years of experience to answer your questions. Below are answers to some of the most frequently asked questions about electrical outlets not working.
Why did my outlet stop working if the breaker isn't tripped?
There could be several reasons for an outlet not working even if the breaker is not tripped, including a tripped GFCI outlet, a loose wire, or a faulty outlet. If resetting the GFCI doesn’t work, it’s best to call your local Mr. Electric service professional for expert troubleshooting.
How do I reset a GFCI outlet?
GFCI outlets look like standard electrical outlets with two buttons in the middle, reading “Reset” and “Test.” They’re often found in kitchens, bathrooms, or garages. To reset a GFCI outlet, press the “Reset” button firmly. If it doesn’t restore power, you may need a GFCI outlet replacement. Our outlet repair service can help.
Can a bad outlet cause others to stop working?
If multiple outlets stop working but your breaker isn’t tripped, one could be faulty and disrupt the entire circuit. A dedicated electrical circuit or electrical wiring upgrade may be needed.
What should I do if my outlet is warm to the touch?
A warm outlet may signal electrical wiring issues or overload. Stop using it immediately and contact your local Mr. Electric professional to inspect the problem.
Do electrical outlets go bad over time?
Yes, outlets wear out due to age, heat, or electrical surges. If you frequently experience dead outlets, consider surge protection to extend the lifespan of your home’s electrical system.
When should I upgrade my outlets?
If your home has outdated two-prong outlets or you experience frequent power issues, electrical wiring upgrades or electric panel upgrades can improve efficiency and safety.
Why does my outlet work sometimes but not always?
Intermittent power loss could mean loose connections or overloaded circuits. A dedicated electrical circuit may be needed for appliances that require consistent power.
Can I fix a non-working outlet myself?
Some fixes, like resetting a GFCI outlet, are simple and generally safe. However, most electrical work poses risks and requires the right training and equipment. If your outlet stopped working but your breaker hasn’t tripped, request service from a trained service professional to ensure the issue is resolved safely and correctly.
How can I prevent future outlet problems?
Regular maintenance, surge protection, and electrical wiring upgrades can help prevent unexpected outages. The Mr. Electric Advantage Plan® makes it easy to stay on top of your home’s electrical health.
Who should I call if my outlet still isn’t working?
If troubleshooting hasn’t solved the issue, contact your local Mr. Electric® professional for reliable outlet repair service. Our commitment to the Neighborly Done Right Promise® ensures we’ll get the job done right.
